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DLM Quantisation

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DS Sync:
88.2% of DS Sync
96.7% of DS Sync

Escalation Review
Escalation Ref Date Raised 
No. of Engineers0Fault Type 
Escalation level Escalation contactPortal/Email

Internal ChecksQuality Gates
MicrofilterN/ANTEN
Test SocketN/AD-SideN
RouterN/AE-SideN
ExtensionsN/ADropwireN
Powerline AdaptersN/ALift & ShiftN
 REIN Investigation NTPMN
    
Previous Work actioned: 
Current Work to be actioned: 

Useful Info

BT VP Reports

1) Related Tools and Documents

2) Login BTW

3) Support and Tools

4) S-VLAN report

20CN VP Reports

21CN / Fibre VP Reports

External contact number for PNET/JLP Faults 0845 610 0350
WLR Faults Helpdesk 0800 783 3333

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WLR Number Ports Residential (Opt. 5) 0800 783 3333

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WLR Welfare Support 0800 678 3085
ADSL and FTTC Helpdesk 0800 141 2113

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